CraftCircle Terms and Conditions of Use
1. Introduction
Welcome to CraftCircle (hereinafter, "CraftCircle"). These Terms and Conditions of Use ("Terms") govern your access to and use of our platform, operated by [Company Name], a company registered under Kenyan law. By accessing or using our website and services, you agree to be bound by these Terms, including our Privacy Policy. Please read them carefully.
2. Acceptance of Terms
By using CraftCircle, you confirm that you have read, understood, and agreed to these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please discontinue your use of our services.
3. Communications
By accessing CraftCircle, you consent to receive communications from us, including service updates, marketing materials, and promotional messages. You may opt out of non-essential communications at any time.
4. Use of the Platform
You agree to use CraftCircle only for lawful purposes and in compliance with all applicable laws and regulations of the Republic of Kenya. You may not engage in activities that could harm, disable, or interfere with the platform’s operations or other users’ experiences. We reserve the right to suspend or terminate your access if we determine, at our sole discretion, that you have violated these Terms.
5. Business Listings and Profiles
Eligibility to List
To create a business profile or list services on CraftCircle, you must have the legal authority to represent the business or offer the service. By listing a service, you confirm compliance with applicable regulations.
Content Submission
Users may post, store, and share content, including business descriptions, images, and contact information ("Content"). You are solely responsible for ensuring that any Content you post is lawful, accurate, and does not infringe on third-party rights. By posting Content, you grant CraftCircle a worldwide, royalty-free license to use, display, and distribute it in connection with our services.
Approval and Removal
CraftCircle reserves the right to review, approve, reject, or remove any listing at its sole discretion. Listings that violate these Terms may be modified or removed without prior notice.
6. Payments and Transactions
Some services on CraftCircle may require payments. By making a purchase, you agree to provide accurate and complete payment information. All payments are processed securely, and CraftCircle reserves the right to cancel transactions for reasons including fraud prevention, pricing errors, or policy violations. Refund Policy Refund eligibility depends on the nature of the service purchased. Requests for refunds must be submitted within seven (7) business days of the transaction. Processing times may vary based on the payment method and third-party processors.
7. Intellectual Property
All content, branding, trademarks, logos, and other materials associated with CraftCircle are the exclusive property of CraftCircle or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.
8. User Conduct
Users must engage respectfully and lawfully when using CraftCircle. Prohibited activities include:
- Posting defamatory, offensive, or illegal content.
- Engaging in fraudulent or misleading behavior.
- Violating intellectual property rights of CraftCircle or third parties.
- Attempting unauthorized access to restricted areas of the platform.
Failure to adhere to these rules may result in account suspension or permanent removal from the platform.
9. Dispute Resolution
Any disputes arising from these Terms shall be resolved through negotiations. If no resolution is reached, the matter shall be referred to arbitration in Kenya in accordance with Kenyan laws.
10. Limitation of Liability
CraftCircle provides its services "as is" without any warranties, express or implied. We do not guarantee uninterrupted access, and we shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our platform.
11. Amendments and Termination
CraftCircle reserves the right to modify these Terms at any time. Continued use of our services after changes are posted constitutes acceptance of the revised Terms. We may also suspend or terminate access to the platform at our sole discretion.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of Kenya. Any disputes shall be subject to the exclusive jurisdiction of the courts of Kenya. By using CraftCircle, you acknowledge and agree to these Terms. If you have any questions, please contact us at support@craftcircle.co.
Oct. 11. 2025